How can I delete a category ? Posted By : ajadmin | May 24th, 11, 23:15 105 View 0 Comments To actually delete the category, click on the Category
Where can I find a list of usernames? Posted By : ajadmin | May 24th, 11, 23:17 75 View 0 Comments To see a list of user names and find all the details , try using the
Is there a limit to the number of categories that can be listed? Posted By : ajadmin | May 24th, 11, 23:19 81 View 0 Comments You can have unlimited number of categories in the AJ Help Desk.
How the Ticket Id is assigned? Posted By : ajadmin | May 24th, 11, 23:20 78 View 0 Comments Ticket Id's are assigned sequentially as each issue is submitted.
How many Staff can there be in AJ Help Desk? Posted By : ajadmin | May 24th, 11, 23:21 81 View 0 Comments No limit to the number of Staff i.e. you can have 1 staff, 100 Staff, or more.
As a Staff, can i create a Category ? Posted By : ajadmin | May 24th, 11, 23:23 141 View 0 Comments Yes, you can create a Category through your Staff control Panel . To create a Category , follow theBelow steps
The Description that i have added during category , where it will be displayed? Posted By : ajadmin | May 24th, 11, 23:25 86 View 0 Comments It will be displayed when the user click the Troubleshooting option in user side.
As a staff , what are function that i can perform? Posted By : ajadmin | May 24th, 11, 23:26 89 View 0 Comments Tickets : You can view the New Tickets and reply for that tickets.
What is the Purpose of Option Management ? Posted By : ajadmin | May 24th, 11, 23:27 118 View 0 Comments The Option Management is used while you add a Troubleshooting steps.
Is't possible to Create a Sub category inside a sub category ? Posted By : ajadmin | May 24th, 11, 23:28 78 View 0 Comments No, You cannot create a Sub category inside a sub category
How many subcategory that category can have ? Posted By : ajadmin | May 24th, 11, 23:29 72 View 0 Comments There is no Limitations. You can have N number of subcategory
The Category , that i have added is not displaying in the Front page , why? Posted By : ajadmin | May 24th, 11, 23:32 68 View 0 Comments Make sure that , the category that you have added is in Active
Where i can view the newly posted Tickets? Posted By : ajadmin | May 24th, 11, 23:33 109 View 0 Comments In your Staff Control Panel go to Tickets Module in that click the View Tickets
How i have to reply for the Ticket ? Posted By : ajadmin | May 24th, 11, 23:36 143 View 0 Comments To reply for the Ticket , Click on the Subject line it will lead to Ticket details page
What is the Meaning for Ticket status? Posted By : ajadmin | May 24th, 11, 23:38 94 View 0 Comments In Ticket status , there are 5 option
Is't possible to upload file , while closing the Ticket? Posted By : ajadmin | May 24th, 11, 23:39 109 View 0 Comments Yes, both the Staff and user can upload the file in Ticket.
Is't possible to convert the ticket as Excel format ? Posted By : ajadmin | May 24th, 11, 23:40 98 View 0 Comments Yes, you can convert the each ticket in to Excel or Xml or Csv or Tsv format and save it yoursystem.
As a Staff , can i post a Ticket? Posted By : ajadmin | May 24th, 11, 23:41 123 View 0 Comments Yes, you can post a Ticket. To post a Ticket follow the below steps
Where i have to add a News and how? Posted By : ajadmin | May 24th, 11, 23:42 100 View 0 Comments In the News Management option you can add a News. To add a News follow the below Steps
Can i view the IP address of the user who has posted the Ticket? Posted By : ajadmin | May 24th, 11, 23:44 90 View 0 Comments Yes, you can view the Ip address of the user.
How can i change the Password? Posted By : ajadmin | May 24th, 11, 23:46 95 View 0 Comments To Change the Password follow the below steps , Login in to your Staff control Panel.
How to view/add/delete currency? Posted By : ajadmin | May 25th, 11, 01:28 141 View 0 Comments To add/delete required currency, select "Currency Settings" from "Quick Links" pane in the AdminPanel
How to modify the terms and condition content? Posted By : ajadmin | May 25th, 11, 01:35 67 View 0 Comments To change Terms and condition , select "Terms and condition" option from
Where can i change the Welcome Page Content? Posted By : ajadmin | May 25th, 11, 01:36 67 View 0 Comments You can change the Welcome Page Content through Admin panel >> Welcome Page Content. The Text Editorwill open in that add the Content for Welcome Page content
Can I reset the Database? Posted By : ajadmin | May 25th, 11, 02:12 67 View 0 Comments Yes,you can reset the database. "Resetting your Database will Remove all the Current Data from yourDatabase
In general Settings what are the details that i can enter? Posted By : ajadmin | May 25th, 11, 02:15 80 View 0 Comments In General Settings you can enter the following details
I don't want the Weekly and daily plan to show in the main page ? What can i do? Posted By : ajadmin | May 25th, 11, 02:17 65 View 0 Comments To hide the Daily and Weekly plan Follow the below steps
In AJ HYIP where can i change the admin email Id? Posted By : ajadmin | May 25th, 11, 02:18 64 View 0 Comments You can change the Admin E-Mail Id through admin panel. Login in to the admin panel >> GeneralSettings .
How to create a database? Posted By : ajadmin | May 25th, 11, 01:12 80 View 0 Comments Before running the installation, a MySQL database will need to be created
How to give the 777 Permission to the folder? Posted By : ajadmin | May 25th, 11, 01:14 69 View 0 Comments To change the Permission for folder follow the below steps
where and how admin can add the About us Content? Posted By : ajadmin | May 25th, 11, 01:33 64 View 0 Comments Admin can add the about us content by clicking the About Us Content Option >> Quick Links .
How to clear the Database? Posted By : ajadmin | May 25th, 11, 01:18 69 View 0 Comments This setting is used to clear all informations in the database.
How to edit the Mail Subjects content in AJ HYIP? Posted By : ajadmin | May 25th, 11, 02:20 64 View 0 Comments Mail Subjects means Admin can set the contents of the mails should be sent to the customer whileregistering, confirmation, sending activation link so on.
How admin will send a mail to Members? Posted By : ajadmin | May 25th, 11, 02:22 67 View 0 Comments Admin can send mails to the registered customer when needed.
How does the administrator search for unverified user? Posted By : ajadmin | May 25th, 11, 02:27 59 View 0 Comments Click on User manager under member management tools.
How does the administrator verify the unverified user? Posted By : ajadmin | May 25th, 11, 02:29 71 View 0 Comments There are basically two processes
How does the administrator bring the new user to active status? Posted By : ajadmin | May 25th, 11, 02:32 71 View 0 Comments In the admin panel click Member Management Tools >> User Management >> New User
How does the administrator suspend a particular user? Posted By : ajadmin | May 25th, 11, 02:33 73 View 0 Comments Through this option admin can suspend the particular user
I am not able to login in to the site ,why? Posted By : ajadmin | May 25th, 11, 02:34 70 View 0 Comments If you are not able to login means then your account is suspended by the admin.
How admin can view the account details for particular user? Posted By : ajadmin | May 25th, 11, 02:37 76 View 0 Comments If you want to view the account details for a particular user
Is't possible to change the user registered details? Posted By : ajadmin | May 25th, 11, 02:39 120 View 0 Comments Yes,you can change the details. To change click Member Management Tools >> User Management >> clickany type (active user , Suspended user , New User , unverified user or duplicate IP) In that clickEdit option.
How admin can delete the user? Posted By : ajadmin | May 25th, 11, 02:40 116 View 0 Comments Through User Management you can delete the user
What is Duplicate IP? Posted By : ajadmin | May 25th, 11, 02:42 106 View 0 Comments For security Purpose in hyip the software will get the IP address of your system during the new userregistration and store it in the database.
How admin can add a new user? Posted By : ajadmin | May 25th, 11, 02:44 129 View 0 Comments Click "Add user" option in User Management. New User form will open in that enter the followingdetails.
Through admin panel Is't possible to change the members password & username? Posted By : ajadmin | May 25th, 11, 02:47 147 View 0 Comments No,admin cannot change the Members username and password.
What is the use of database host name, database name and password? Posted By : ajadmin | May 25th, 11, 02:50 87 View 0 Comments Database Host Name is used to Establish Connection with Database
How admin can change Database Connection? Posted By : ajadmin | May 25th, 11, 02:52 92 View 0 Comments Admin can change the database connection click Database settings >> Data tools in Databaseconnection field enter the PHP file name.
How admin can change the password? Posted By : ajadmin | May 25th, 11, 02:53 126 View 0 Comments To change the password follow the below steps
Is't Possible to change the site started date and last updated date? Posted By : ajadmin | May 25th, 11, 02:55 141 View 0 Comments Yes,you change the site started date and last updated date through Quick Links >> check site Status.
Is't possible to change by myself , the number of digits that the Telephone number should accept? Posted By : ajadmin | May 25th, 11, 03:09 72 View 0 Comments Yes, you can change it through admin panel. To Change follow the below steps,
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